Terms of service — PromoPilot

Last updated 2026-09-13. Effective immediately for the free sample + paid pack slice.

1. What PromoPilot provides

PromoPilot is a browser-based tool that helps a small business turn a business name, an offer, an optional photo, an optional color, and a tone into:

No account is required. No password is stored. No customer photo is uploaded to any server — image processing happens entirely in your browser.

2. Pricing

The paid pack costs USD $9, charged once per offer. There is no subscription, no recurring billing, and no auto-renewal. Stripe processes the payment; PromoPilot never sees or stores your card number.

3. Refund policy

Refunds are available within 7 days of purchase. To request a refund, email the order id (shown after payment and in the Stripe receipt) to the address listed on the merchant's profile. Once a refund is processed, the paid pack's recovery link is invalidated and the order is marked refunded in PromoPilot's records. Stripe processes the refund back to the original card within their standard window.

4. Digital assets and copying

The paid PNGs are delivered as standard image files. Like any digital asset, they can be copied. PromoPilot does not claim DRM, copy protection, or any other anti-copy mechanism. The price covers the design and generation work, not the prevention of copying.

5. What we collect at checkout

The Stripe-hosted checkout form collects the minimum needed to process a card payment (typically a name, email, billing address, and card details). That data is held by Stripe, not by PromoPilot. The recovery flow uses the email and order id you provide; it is stored against the order row in our database solely so we can re-issue a download token if you lose the original email.

6. Marketing consent

The "Send me occasional PromoPilot product updates" checkbox is always unchecked by default and is completely separate from the purchase. Ticking it records an explicit consent row (with the exact wording, version, source page, and UTC timestamp) and, if a marketing email provider is configured, syncs the consent to that provider's list. Unticking or never ticking it has no effect on your purchase, recovery, or refund. Every confirmation email contains a one-click unsubscribe link.

7. No warranties

PromoPilot is provided "as is" without any warranty of fitness for a particular purpose. The generated captions and graphics are produced by AI and template rendering; they are intended as a starting point for your own review and revision before publication. You remain responsible for the final content of any post you publish.

8. Service availability

PromoPilot enforces a per-minute rate limit, a daily neuron budget, and a hard killswitch. If any of these engage, the service returns a clear error and asks you to retry later. The free sample remains available even when the paid pack is temporarily unavailable.

9. Contact

For questions about these terms, refunds, or the data we hold, see the privacy page for the current contact channel.


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